Deputy Manager Job Description
This is a unique opportunity for an experienced retail professional to oversee the daily operations of a fast-paced store.
The ideal candidate will be responsible for delivering exceptional customer service, driving team performance, and ensuring seamless day-to-day operations.
* Oversee the smooth operation of the store to provide a customer-centric experience.
* Motivate and develop your team to meet and exceed sales targets.
* Monitor key performance indicators (KPIs) and take proactive steps to drive overall store success.
* Ensure the store environment remains inviting and on-brand.
* Comply with operational procedures, policies, and regulatory requirements.
* Build strong relationships with customers by responding to queries and feedback in a professional and courteous manner.
* Manage stock levels, replenishment, and store layout to ensure optimal presentation.
Required Skills & Qualifications:
* 2-4 years' experience in retail or hospitality management within a fast-moving, customer-focused environment.
* Previous supervisory or assistant management experience is essential.
* A strong leader with excellent communication and people skills is required.
* The ideal candidate should be passionate about customer service and building positive team culture.
* Organized, commercially aware, and confident in managing KPIs are essential qualities.
* The ability to adapt and proactively solve problems is also necessary.