Overview
Senior Front Office Specialist role at a 4-star property located in Cavan, Ireland. Salary: Dependent on experience.
Responsibilities
* Welcome and greet guests warmly and professionally
* Provide information on hotel services and facilities
* Manage guest check-ins and check-outs efficiently
* Handle cash transactions and balance tills daily
* Resolve guest queries and concerns professionally
* Conduct shift handovers and communicate relevant updates
* Collaborate with other departments to ensure smooth operations
Requirements
* Previous front office or reception experience in a hotel is essential
* Strong teamwork and collaboration skills
* Flexibility to work a varied shift pattern, including weekends and holidays
* Ability to multitask and prioritise efficiently
* Excellent attention to detail
* Fluent in English (spoken and written)
* Legal authorisation to work and reside in Ireland
Benefits
* Staff discounts on hotel stays
* Staff meals provided while on shift
* Career development opportunities with clear progression pathways
* Comprehensive training programmes with ongoing support
Seniority level
* Mid-Senior level
Employment type
* Full-time
Job function
* Administrative and Customer Service
Industries
* Hospitality and Hotels and Motels
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