The Company:Barrog Healthcare is a small, private health and social care provider based in Dublin with services nationwide providing residential care and day packages nationwide to enable people who need support across the areas of mental health, disability, aftercare, transitional and mainstream social care. We pride ourselves on working to support and champion both our service user's and staff and welcome applications from any person that feels they would be a good fit within our organisation. The right candidate for this role will strive to enhance the lives of the individuals by promoting their community inclusion and equal citizenship.Job Title:Lead Scheduler- CorkClosing Date for Applications:19/12/2025Proposed Interview Dates:TBCContact for Enquiries:Reporting Relationship:Reports to the Operations Manager.Salary:€ 20.67 per hourJob Type:Part time, permanent.Probation: 6 monthsHours of work:9am-4pm- 18hrs per week, days to be discussed at interview stageBenefitsFlexibility on working hoursCompetitive starting salaryAnnual pay incrementsContributory Pension SchemeDeath in Service BenefitSunday overtime rateAccess to Cycle to Work Scheme and tax-free bus/Luas/rail/coach ticketsAccess to Employee Assistance Programme (EAP)Promotion and development opportunitiesSupport for further education and trainingUniform providedRefer a friend bonusDiscounted driving lessonsPurpose of Role:The Lead Scheduler will manage our operational team placements matching the most suitable employee's availability with the client needs. They will take ownership of the scheduling function for Barrog Healthcare.They will also assist in ensuring the proper flow of office procedures and support the management team in the delivery of services to our client base. This will necessitate comprehensive familiarisation with the work of the company, its referral agents, and the service demands of the client group.Main Duties And ResponsibilitiesSchedulingTake ownership of the scheduling function for Barrog HealthcareMaximising resources & scheduling efficiency to increase business opportunityCoordinating employee's schedules dailyMeeting and familiarizing yourself with the employee team to enhance the client and employee matching processReporting on the scheduling functionHighlighting issues as they arise to relevant managementDeveloping the scheduling function and driving improvement and developmentMonitoring, mediating and logging both Client and team member concerns.Effectively managing and developing excellent relationships with the team and ClientsCoordinating and maintaining a complete Client service schedule using our scheduling software via Bright HRAccurately entering and maintaining Client and employee recordsCoordinating and checking the monthly timesheet submission for the Cork serviceDealing with emergency situations decisively and effectivelyAdministrationOversee the administration processes for Cork including line managing relevant personnelTake ownership of resource (equipment & supplies) & fleet management for Cork alongside the office administratorSupport the timesheet and payroll processes for CorkAssist in preparation of financial reports, support the team in the co-ordination, petty cash reconciliation.Manage correspondence by answering e-mails and sorting mail.Draft, format and print documents as requested.Attend meetings and take minutes as needed.Support the recruitment process including managing applications and scheduling & attending interviews in conjunction with managementMaintain a positive and friendly company image by acting as first line contact to visitors, Customers, in person, online and via telephone.Answering incoming calls in a friendly, professional, and knowledgeable manner.Clients & BusinessDevelop a comprehensive awareness of the work of the company in order to respond to queries/potential referrals.Familiarise with the policies and procedures of the company as they relate to its work.Support the Team Leaders in the creation of accurate records/files as requested. This to include collation of reports, correspondence, risk assessments, significant event forms, progress records, and financial requests/outlay in relation to clients including upload of the same to Views.Assist in the preparation of professional reports to statutory/referral agencies, including weekly and monthly reports.Attend workshops/conferences as requested.Be willing to undergo further training as it relates to the role.Have a working knowledge of the Health Information and Quality Authority (HIQA) Standards as they apply to the service for example National Standards for Child Protection and Care and comply with associated B.H.C. Services protocols for implementing and maintaining these standards as appropriate to the role.Eligibility CriteriaQualifications And /ExperienceMust haveexperience working with scheduling / rostering and be comfortable working in a fast-paced environmentMust haveproficient IT skills including a working knowledge of Microsoft Packages - Excel and Word and in particular must be comfortable working with spreadsheetsMust haveextensive administrative, HR or office support experience, ideally within a social care / health or disability environmentAn appropriate qualification in business / office skills will be an advantageAdvantageous to haveexperience in people management (at least 1 year)Skills, CompetenciesProfessional KnowledgeHigh level of competence with Microsoft packages (Word, Excel, Power point)Comfortable working with IT systems necessary for the roleExperience working as a scheduler (at least 1 year)An awareness of responsibilities under GDPR legislationCore AptitudesOrganisational skillsMulti-taskingCommunication SkillsInterpersonal SkillsProblem Solving SkillsInnovationComputer SkillsMotivationSpecial CompetenciesTime Management SkillsDecision Making SkillsInterest / EnthusiasmAbility to seek advice as requiredReport writing / Record Keeping SkillsOther Requirements Of The RoleThe post holder may require access to appropriate transport as the post may involve travel between the Cork and Dublin offices.The above Job Description is not intended to be a comprehensive list of all duties involved and consequently, the post holder may be required to perform other duties as appropriate to the post which may be assigned to him/her from time to time and to contribute to the development of the post while in office.