Director of Quality Assurance page is loaded## Director of Quality Assuranceremote type: Work from Homelocations: Dublin - Irelandtime type: Full timeposted on: Posted Todayjob requisition id: R********Job Description**## **Job Overview:**The Director of Quality Assurance is a strategic and experienced leader for our enterprise B2B eCommerce platform serving the healthcare sector.
This role will lead the QA function for a platform built on SAP Commerce Cloud, Sitecore CMS, and an Angular-based front end, with integrations across a broad digital ecosystem.
Will oversee both internal QA teams and the quality-related work of a global systems integrator, ensuring consistent quality standards, performance, and compliance across all regions and delivery partners.
## Responsibilities:* Define and implement a global QA strategy and operating model tailored for a B2B healthcare environment.
* Lead a distributed QA organization with responsibilities spanning manual testing, test automation, performance testing, and release validation.
* Oversee the quality deliverables and performance of a global systems integrator, ensuring contractual obligations and quality KPIs are met.
* Drive automation-first testing strategies integrated into CI/CD pipelines, in collaboration with Engineering and DevOps.
* Establish and monitor test governance, standards, and tooling across global teams and partner ecosystems.
* Ensure the platform and all integrated systems meet security, compliance, accessibility, and regulatory requirements applicable to healthcare markets.
* Collaborate with cross-functional stakeholders including Product Management, Engineering, Support, and Commercial teams to ensure release readiness and platform stability.
* Define, track, and report on key quality metrics such as defect leakage, test coverage, release defect rate, and partner QA performance.
* Promote a culture of continuous improvement, leading root cause analysis efforts and process optimization initiatives.
* Provide strategic direction and guidance on quality assurance practices during onboarding of new markets or systems.
## ## **Skills:*** Proven expertise in quality assurance leadership within enterprise-scale eCommerce platforms, ideally in regulated B2B or healthcare domains.
* Experience managing and governing offshore/global systems integrator partners, with an ability to enforce quality SLAs and delivery standards.
* Strong command of test automation frameworks (e.g., TOSCA, Playwright, Cypress, Postman), performance testing tools, and QA within Agile and DevOps environments.
* Exceptional leadership, stakeholder management, and communication skills; able to operate at both executive and technical levels.
* Competence in driving test strategies for secure, scalable, and high-performing digital platforms in compliance-heavy industries.
## **Experience:*** 15+ years of experience in software quality assurance, with 5+ years in global leadership roles managing distributed teams and vendors.
* Direct experience overseeing QA for enterprise platforms in healthcare, life sciences, or similarly regulated B2B sectors.
* Demonstrated success in managing QA relationships with global systems integrators, including contractual governance and operational oversight.
* Strong track record of building and scaling QA functions across multiple geographies and time zones.
* Experience with multi-country platform rollouts and support of live enterprise platforms with frequent release cycles.
## **Qualifications:*** Bachelor's or Master's degree in Computer Science, Engineering, or a related discipline.
* Familiarity with regulatory frameworks applicable to the healthcare sector (e.g., **HIPAA**, **GDPR**, is preferred.
## **Travel*** Minimal travel (less than 10%)## **Work Arrangement*** HybridHenry Schein is committed to the principle of equal opportunities in employment in all spheres of its operation.
Henry Schein UK Holdings strives to operate a policy of equal opportunity and not discriminate against any person gender, race, colour, nationality, ethnic or national origin, religion, sexual orientation, marital status, disability, age or any other characteristic protected by law.Over Henry Schein borrowed $500 to start a corner pharmacy in Queens, New York, nearly 30 miles from Melville, New York, where our corporate headquarters resides today.
In the depths of the GreatDepression, Henry and his wife Esther made a bold bet on their future all while living their values of helping health happen and caring for their team and the community they served.
Their belief paid off far beyond what Henry and Esther might have dared to imagine in ****.
Henry Schein is now a Fortune 500 Company powered by a network of people and technology to be the world's leading provider of health care products, services and solutions to office-based dental and medical practitioners.
Since our founding we have stayed true to Henry and Esther's values which has allowed us to evolve, expand, and grow our Company.
Now serving more than 1 million customers in 33 countries andterritories, the Company's network of trusted advisors provides more than 1 million customers globally with more than 300 valued solutions that help improve operational success and clinical outcomes.
We invite you to join approximately 25,000 Team Schein Members, who are critical to our success and are at the core of our as our founders would have wanted.
We live those values by ensuring that our culture focuses on the of our team, which we accomplish by providing a for individuals to develop and contribute authentically, with opportunities to and the communities where we live and work.
No matter the role you are seeking, we encourage you to come be a part of a team that makes the world a healthier place.Henry Schein embraces diversity and is committed to providing equal opportunity to employees and applicants.
If you are unable or limited in your ability to complete the application process, including the use or access of, as a result of a physical or mental impairment, you can request reasonable accommodations.Please e-mail the appropriate email address below with the type of accommodation you are requesting.
Please include your first and last name, phone number, position for which you are interested in applying and geographic location in your request.US Candidates: ****** UK and Ireland Candidates: ****** and New Zealand Candidates: ****** Candidates: ****** Candidates: ******### Workplace Remote TypesIt is important to us to offer different types of work arrangements.
Please see the types we offer below:
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