Job Summary:
We are seeking a highly organized and customer-focused individual to join our front office team as a Servicing Supervisor. This role is ideal for someone who has a passion for delivering exceptional guest experiences and is looking for a challenging and rewarding opportunity.
This position will be responsible for ensuring all guests receive a warm welcome and that their stay with us meets the highest standards. If you have a warm, friendly, and approachable personality, excellent organizational skills, and experience in a similar role, we want to hear from you!
About the Role:
* Main Responsibilities:
* Ensuring that all guests receive a warm welcome and that their stay meets the highest standards.
* Overseeing and delegating tasks to ensure smooth day-to-day operations.
* Working closely with other departments to achieve goals related to mystery audits, customer comment indexes, and hotel standards.
What We Offer:
* A competitive salary and benefits package.
* The opportunity to work with a dynamic and supportive team.
* Ongoing training and development opportunities to help you grow and succeed in your career.
Requirements:
* 1 year experience in a similar role.
* Excellent organizational skills with ability to oversee and delegate tasks.
* A warm, friendly, and approachable personality when interacting with staff and guests.
About Us:
We are a leading hospitality company dedicated to providing exceptional guest experiences. Our growth is driven by our commitment to innovation, quality, and customer satisfaction. Join our team and become part of a dynamic and supportive community that values excellence and teamwork.