Job Title: IT Infrastructure Specialist
Are you a skilled IT professional with a passion for infrastructure management? Do you have a knack for ensuring seamless performance and optimal security?
We are seeking an experienced IT Infrastructure Specialist to join our team. As a key member of our technical staff, you will be responsible for the maintenance, configuration, and optimization of our network infrastructure.
Key Responsibilities:
* Maintenance of critical Network Infrastructure
* Firewalls, Switches, Wireless Controller and Access Points
* Servers (on-Premise and Cloud)
* PBX NAS and Cloud Storage Backup Solutions
* MDM Solutions Endpoint Security UPS Hyper-V / VMware Security Review Firewalls, Switches, Wireless Controller and Access Points Firewall Policies and Security Profiles MFA for VPN ACLs configured on Switches, Port Configuration and Vlan Segregation Core routing, EIGRP SD-WAN, IPsec VPN Wireless Configuration and Authentication (WPA and RADIUS) Servers (on-Premise and Cloud) Patching Administrative Users Remote Access AD Review, Accounts (Disabled users), Forest Function Levels, AD Services. NAS and Cloud Storage Endpoint Security AV Definitions and Updates Unwanted Applications Torrenting, Games, additional PUA Modern Workplace (M365 Policies and Configuration) Email Security Device patching and compliance Site Administration Ability to document the site in great detail (using a pre-configured template): All critical information relating to client sites need to be documented, this ensures that any engineer can review the document and have an immediate knowledge benchmark for the technology used at an individual site Updating of site KBs and processes: 3rd Party Applications and operational processes for sites that are non-standard such as Ticket requests for users to have VPN Access for specific applications, Vendor Access, Resolving issues for a specific Application on-site. Updating of Passwords and Configurations in ITGlue All passwords should be up to date and any site configuration should be updates as/when a change occurs, we should also remove legacy data or label it for ease of reference. Regularly update site photos (If/When changes are implemented) Provide Site updates and report back to Service Desk Manager, Account Manager and Client Engineers are required to highlight concerns or issues on-site to the Account Manager and SDM to ensure this is raised with the client. Make recommendations based on in-depth review and analysis of the site and all related infrastructure, processes and potential issues. Liaise with company contact on urgent changes or implementations Firewall upgrades Server maintenance Cable Cleanup, Network cabling Planned Downtime
Requirements:
The ideal candidate will possess:
* 5+ years of experience in IT infrastructure management
* Proven track record of successfully implementing and maintaining large-scale network infrastructures
* Strong understanding of networking protocols, firewalls, and cybersecurity best practices
* Excellent communication and problem-solving skills
* Ability to work collaboratively with cross-functional teams
What We Offer:
As an IT Infrastructure Specialist, you will enjoy a competitive salary, comprehensive benefits package, and opportunities for professional growth and development.