Job Title: Hospitality Service Representative
We are seeking a Hospitality Service Representative to join our team. As the face of our business, you will be responsible for delivering exceptional customer service and ensuring that our guests have a delightful experience.
This is an exciting opportunity to work in a fast-paced environment and contribute to a passionate and friendly team. If you have a passion for delivering outstanding service and a desire to succeed in your role, we want to hear from you.
Key Responsibilities:
- Greet and look after our guests so they go home delighted
- Serve customers, ensuring they receive an easy and seamless personalized experience
- Be knowledgeable about the menu and make recommendations to our guests
- Represent our organization and maintain a positive brand image
- Comply with Food Handling & Hygiene standards and Health & Safety regulations
Requirements:
- A passion for delivering outstanding service, greeting customers with a smile and serving them with pride
- The ability to take initiative and make decisions that are right for our customers
- Excellent communication skills and the ability to work effectively as part of a team
- A desire to succeed in your role and progress within our organization
Benefits:
- Great operational training and development opportunities
- Life assurance scheme
- Personal Development and Training opportunities
- A great wellbeing strategy - including access to our Employee Assistance Programme
- Regular social events and communication with our leaders
- A holiday purchase scheme
- Access to some great high street discount vouchers