Customer Service Representative Role
This permanent role involves responding to customer inquiries and resolving issues in a timely and effective manner. The successful candidate will have excellent communication skills, be able to work well under pressure and maintain knowledge of the company's products, policies and procedures.
Responsibilities:
* Respond to customer questions and concerns via phone, email or in-person
* Maintain accurate records of customer interactions
* Represent the company in a professional and courteous manner
* Collaborate with colleagues to resolve complex customer issues
* Participate in ongoing training and development to improve product knowledge and customer service skills
Requirements:
* Fluent spoken and written English language skills
* Excellent communication and interpersonal skills
* Ability to work in a fast-paced environment
About the Company:
We are a Galway-based health technology company seeking to hire multiple customer support representatives. This is a great opportunity for individuals looking to start their career in a multinational environment with ample opportunities for growth and development.