Technical Sales Expert
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Job Overview:
You will be the primary representative of our technical expertise, conducting compelling product demonstrations and presentations.
By effectively communicating the value of our services, you will help prospective customers understand how our solutions can address their challenges.
Building and maintaining strong client relationships is crucial; you will act as a trusted advisor, guiding them through their infrastructure decisions and becoming their go-to resource.
Responsibilities:
* Act as a technical liaison for the sales team, providing expert product knowledge and technical consultation to potential clients.
* Identify opportunities to upsell and cross-sell within existing client accounts based on their technical needs and future growth plans.
* Conduct product demonstrations and technical presentations for prospective customers, effectively communicating the value proposition of our data center services.
* Build and maintain strong relationships with clients, acting as a trusted advisor on their infrastructure needs.
* Collaborate with the sales and marketing teams to develop and execute strategies for new business acquisition.
* Assist in creating proposals and technical documentation for client solutions.
* Provide post-sales technical support, ensuring customer satisfaction and successful implementation of services.
Key Skills and Qualifications:
* Experience: Associate's degree in a technical field or equivalent work experience. A bachelor's degree is preferred.
* Minimum of 3-5 years of hands-on experience as a Data Center Technician, Field Engineer, or similar role.
* Proven experience in a sales or customer-facing role, preferably within the technology industry.
* Experience with hardware from major vendors.
* Strong knowledge of data center best practices, including cabling standards, racking, and power distribution.
* Proficiency in diagnosing and troubleshooting server hardware, networking equipment, and related components.
* Familiarity with network topologies, protocols, and concepts.
* Demonstrated ability to build rapport and establish trust with clients.
* Relevant certifications are highly desirable.
* A passion for technology and a desire to stay current with industry trends.
What We Offer:
* A commission-based structure that offers flexibility.
* Opportunities for professional growth and advancement.
* A supportive and collaborative team environment.
* Access to ongoing training and development resources.
Requirements:
* Being Multilingual is an added advantage.