Renewals Territory Representative - German Territory
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Overview
If you are passionate about computer technology and eager to develop a career in technology sales, Quest is the place to be. Within Support Renewals, we are looking for an Inside Sales Territory Renewal Representative to work as part of a team based in Cork, Ireland. Quest provides end‑to‑end solutions that enable more affordable and accessible technology around the world, empowering people everywhere to do more. You will be part of a collaborative team that believes in honest communication, shares creativity and welcomes different perspectives. We have a winning culture built on integrity and innovation, and we provide mentoring, training and opportunities to fulfil your ambitions.
Responsibilities
* Maintain and grow revenue with existing customers by managing renewals, upselling prepaid maintenance and reinstating lapsed customers.
* Build strong working relationships with the Quest Software sales team and other internal teams to ensure complete customer satisfaction.
* Achieve sales targets: meet quarterly assigned quotas by managing the full sales cycle and leveraging cross‑functional resources.
* Forecast and CRM management: maintain accurate forecasts and activity records in CRM systems (Siebel & Salesforce) for the assigned region.
* Defend against competitive pressures, uncover additional opportunities, and identify co‑termination and reinstatement prospects.
* Collaborate closely with Renewals Management, Technical Support, Business Units and field sales to ensure customer success and provide timely feedback.
* Build expertise in specific technology areas (e.g., security, database, systems management), stay updated on new solutions, and develop relationships with internal teams to better serve customers.
Qualifications & Preferences
* Bachelor's degree.
* 2+ years of inside sales, renewal or account management experience (software‑related industry preferred).
* Strong organisational skills with an emphasis on territory management.
* Excellent PC and internet skills with a strong understanding of Microsoft Office (specifically Outlook and Excel).
* Experience working in a fast‑paced environment; motivated self‑starter with the ability to handle a high volume of e‑mail communications and outbound calls.
* SaaS sales and customer success experience.
* Fluency in English and German.
Company Description
At Quest, we create and manage the software that makes the benefits of new technology real. Companies turn to us to manage, modernise and secure their business, from on‑prem to in‑cloud, from the heart of the network to vulnerable endpoints. From complex challenges like Active Directory management and Office 365 migration, to database and systems management, to redefining security, and hundreds of needs in between, we help you conquer your next challenge now.
Why work with us
* Life at Quest means collaborating with dedicated professionals who are passionate about technology.
* We invent solutions when we see something that could be improved.
* Our people demonstrate a winning culture through positive and meaningful relationships.
* We invest in our people with programmes that enable career fulfilment.
* Health and wellness are priorities, and we reward hard work.
Quest is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to age, ancestry, color, family or medical care leave, gender identity or expression, genetic information, marital status, medical condition, national origin, physical or mental disability, political affiliation, protected veteran status, race, religion, sex (including pregnancy), sexual orientation, or any other characteristic protected by applicable laws, regulations and ordinances.
Come join us. For more information, visit us on the web at http://www.quest.com/careers.
Seniority level
Mid‑Senior level
Employment type
Full‑time
Job function
Sales and Business Development
Industries: Software Development
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