Key ResponsibilitiesOutsourcing Governance: Implementing and executing outsourcing policies, frameworks, and procedures to mitigate risks.Regulatory Monitoring: Keeping abreast of evolving local and regional regulatory requirements (e.g. Central Bank of Ireland, EBA, FCA) and assessing their impact on business operations.Risk & Control: Maintaining oversight of third‑party vendors and service providers, including supporting due diligence and risk assessments.Reporting: Preparing reports and MI for committees and senior management as required.High quality KPI monitoring and identification of proposed metrics for successful outsourcing controls and understanding where and when problems arise.Support with contract negotiations with service providers and coordination of the contract contents with the legal department, and as required internal and external key stakeholders.Managing planning and risk analysis of outsourced arrangements (including coordination and communication with other functions) including assessment of criticality and materiality of (planned) outsourcing.Ongoing management of outsourcing risk (including concentration risk).Coordinating meetings to ensure that any shortcomings of outsourcing providers are correctly addressed.Maintaining the Outsourcing Register and raising awareness and providing training in respect to outsourcing.Supporting the departments in designing monitoring and control measures annual status reports for outsourcing to management.Oversee and coordinate outsourcing as first line of defence control function.Job RequirementsDegree (e.g. business administration, economics, business law, law or comparable).Expertise in the field of financial services companies.Knowledge of drafting contracts including SLAs and KPIs for service provider monitoring and control.Proven experience in IT service management.Strong conceptual and analytical skills.Communication and influencing skills, and assertiveness.Financial savvy, results driven.Analytical and commercial.Location: Dublin. Fixed‑term contract position. A valid work permit for Dublin is mandatory.Hybrid work expectation: Minimum 3 days per week in the office (either at client or company premises) and 2 days from home, with flexibility for up to 4–5 days in the office depending on client demands.Delta Capita is an equal opportunity employer. We positively encourage applications from suitably qualified and eligible candidates regardless of age, colour, disability, national origin, ancestry, race, religion, gender, sexual orientation, gender identity and/or expression, veteran status, genetic information, or any other status protected by applicable law. We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. If you require any reasonable adjustments through your interview process, please use the designated space within the application questionnaire.
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