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Claims Officer - Italian
Are you interested in working for one of the world's leading insurance and financial services companies? We are looking for Claims Handlers to join our multicultural team based in Dublin 12. Allianz Partners in Ireland is part of the Allianz Group. Allianz Partners provides global and local health insurance, employee benefit solutions, health services, administration, and reinsurance to partners and customers worldwide, including multinational corporations, SMEs, IGOs, NGOs, and private families. We combine digital innovation, data insights, and health expertise to make access to care simple and convenient. Our goal is to positively impact the health and wellbeing of our customers and communities today, while considering future generations. For more information, please visit: allianz-partners.
The role of a Claims Handler involves processing medical claims for clients worldwide, from Australia to Germany and Argentina to Italy. We ensure high-quality client service, processing claims within an industry-leading 48-hour timeframe. The Claims Department is fast-paced and challenging, utilizing many languages and cultures.
What you do
Your key responsibilities:
* Process claims within the company's SLA, Clear to Zero, and adjudicate each claim according to Allianz Care policy benefits to meet loss ratio targets.
* Ensure accurate and efficient adjudication/investigation of each claim, with timely follow-up to deliver superior client experience and reporting.
* Contribute to departmental success by meeting personal and team targets for productivity and quality.
* Maintain healthy inter-departmental relationships by professionally responding to internal customer queries.
* Perform other ad hoc duties as required.
What you bring
* Administrative experience.
* Experience working under tight deadlines.
* Strong knowledge of Microsoft Office (Excel, Word).
* Valid EU work permit with the ability to work full-time year-round.
* Fluency in English and Italian.
What we offer
Our employees are key to our success. We value each individual's unique needs, ambitions, and journey. We aim to empower you professionally and personally. Our benefits include:
* Dynamic, multinational working environment.
* Training and development programs, including free access to LinkedIn Learning.
* A range of benefits such as performance bonuses, gift vouchers, health and dental insurance, transportation subsidies, childcare allowances, etc.
* Flexible working hours, hybrid work environment, and options to work abroad for limited days per year.
* Discounts on Allianz Partners products.
* Modern office facilities.
The successful candidate will work in a growing, multicultural company committed to employee development. We offer a competitive salary and benefits package, including healthcare, pension, life & disability insurance, travel subsidies, discounts, and support for professional studies.
Allianz Partners is an Equal Opportunities Employer.
As part of the trusted Allianz Group, we care for our employees' ambitions and challenges, fostering an environment of empowerment and growth. We embrace diversity and inclusion, welcoming applications regardless of ethnicity, age, gender, nationality, religion, disability, or sexual orientation. Join us. Let's care for tomorrow.
Job ID 41491
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