Job Title: Reservations Assistant
We are seeking a seasoned professional to join our team as a Reservations Assistant. This is an excellent opportunity for someone who enjoys delivering exceptional customer service and working in a fast-paced environment.
The ideal candidate will possess excellent communication skills, both written and verbal, and have experience working in a similar role within a hotel or hospitality setting.
As the first point of contact for our guests, you will be responsible for expertly communicating available options, rates, and itineraries, ensuring a seamless and personalized booking experience.
* Manage guest room reservations to the highest standard, maximizing revenue opportunities.
* Convert all inquiries into confirmed bookings while maintaining and updating our reservations system.
* Develop and maintain strong relationships with our guests, providing exceptional service and attention to detail.
In order to succeed in this role, you will need:
* At least 1 year of experience in a similar position within a hotel environment.
* Proven proficiency in Microsoft Office and CRM software.
* Knowledge of hotel management systems and a passion for delivering exceptional customer service.
As a valued member of our team, you can expect:
* A competitive hourly rate of €15.00 per hour.
* Opportunities for career growth and development.
* A dynamic and supportive work environment.