Global Accounts Receivable O2C Analyst – Galway City
My client, a multinational e-commerce company, is seeking to hire an Accounts Receivable Analyst to join their team in Galway City.
This role is hybrid, with 4 days in the office and Fridays working from home.
Key Responsibilities
1. Support the global Order to Cash (O2C) collection process (across B2B and B2C)
2. Assist with cash application by reconciling cash received from various channels
3. Oversee automated channels and BPO outreach activities
4. Monitor and report on outstanding accounts
5. Prepare analytics on DSO, aging, billing, and payments to improve collection efficiency
6. Investigate and resolve collections and payment inquiries to meet SLAs
7. Establish payment plans with delinquent debtors or negotiate settlements with creditors
8. Review account information for debt validity and enforceability
9. Manage bad debt according to global policy
10. Collaborate with key stakeholders in the O2C process
11. Support internal/external audits
12. Perform month-end tasks as per timetable
13. Review processes regularly for continuous improvement
14. Document processes and assist in function development
15. Develop metrics to monitor the health and performance of the function
16. Participate in projects related to O2C processes or systems
17. Adhere to company policies, internal accounting practices, SOX, and controls
Skills & Experience
* 1-3 years of experience in collection activities or a global O2C environment
* Proficiency in Excel and Google Sheets
* SQL or GBQ experience preferred
* Strong organizational and planning skills
* Problem-solving skills
* Attention to detail and forward-thinking
* Ability to anticipate needs
* Proficiency in Google Suite tools
* Excellent communication skills
* Flexibility and adaptability
* Discretion with confidential information
* Relationship-building skills
* Ability to set and achieve objectives
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