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Brooks is a leading provider of automation solutions with over 40 years of experience in the semiconductor industry, offering precision robotics, integrated automation systems, and contamination control solutions that empower chip manufacturers worldwide. Our product portfolio includes a range of automation solutions, including robots, vacuum systems, and atmospheric robots for semiconductor manufacturing (www.brooks.com).
Are you looking for a place where you can be part of a transformation? Join us at Brooks Automation and be a part of a dynamic organization that is shaping the future of technology.
Applications Engineer (m/f/d)
Job Description
We are Brooks. Brooks is a growing, fast-paced technology leader of automation solutions which boost the dynamic and expanding semiconductor and life sciences lab markets. At Brooks, innovative ideas, technologies, and ways of thinking are driving our future. Our customer-focused culture encourages employees to embrace innovation and collaborate with one another to achieve new heights.
We are looking for our next Applications Engineer as we accelerate our growth journey. The Applications Engineer position will be a customer facing position that will work closely with, and support, our OEM and end-user customers to solve their challenging & high-value problems through the application of our automation product lines.
The ideal teammate will promote our growth by becoming the product use-case expert for our customers and provide their technical expertise to both customers and our regional sales staff in support of Design-In Win opportunities.
Your Responsibilities
1. Own Our Customers' Automation Technical Experience and Become Their Trusted Advisor
* Build strong relationships with your customers, gaining their confidence to become their trusted advisor for automation.
* Enhance your customers' automation technical experience with Brooks Automation through face-to-face contact, supporting customer visits and Technical Review Meetings (TRMs). Add value through your in-depth knowledge of customer challenges.
1. Gather Intelligence
* Develop a deep understanding of customer applications, markets, and value addition to the semiconductor industry.
* Identify high-value problems and contribute to solutions by proposing Brooks products and producing detailed specifications.
* Share insights and customer needs with key stakeholders to support business growth.
2. Customer Design Reviews
* Prepare and present design reviews to clearly communicate technical scope to customers.
3. Regional Engineering
* Become an expert in our products' use-cases to support pre-sales technical support.
* Respond promptly to customer questions and improve their technical experience.
* Provide rapid local engineering support.
4. Lead on-site evaluations, demonstrations, integrations, and optimize customer equipment performance
* Lead product integrations at customer sites, assist with testing, develop demonstrations, and optimize equipment performance.
* Support escalations and debug complex issues.
* Participate in trade shows and seminars.
Your Qualifications
* Bachelor's degree in engineering or equivalent experience.
* At least 5 years of experience in a customer-facing technical role.
* Experience with mechatronic systems, robotics, semiconductor industry, or automation.
* Proficiency in 2D CAD and understanding of electronic components and wiring diagrams.
* Problem-solving skills, proactive attitude, team player, and willingness to travel.
* Legal ability to travel internationally and possess a valid passport and driver's license.
Your Benefits
* Career growth opportunities within Brooks' talent program.
* Wellness benefits, onboarding, and training.
* Competitive compensation, flexible work arrangements, and employee programs.
Join us
If you are competent and motivated, please submit your application including availability and salary expectations. Brooks values diversity and is an equal-opportunity employer. For accommodations, contact talentattraction@brooks.com or call +1 (978) 262-2400.
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