IT Infrastructure Support Specialist We are seeking an experienced IT Infrastructure Support Specialist to join our team. As a key member of our technical support group, you will be responsible for providing top-notch assistance to customers and clients across the region. Duties and Responsibilities: * Prioritize, manage, and respond to helpdesk calls in a timely manner logged on the help desk system; including travel to sites to support users. * Establish and build on good working relationships with customers. * Troubleshoot hardware faults and refer them to third parties when necessary. -----------------------------------