****Please only apply for this role if you have the relevant experience outlined below**** The role The Care Connect Group are currently recruiting an Operations Manager to join our team. This is a full-time permanent position based in Little Island, Cork. Other location possible depending on business requirements Duties of the role Overall Management of the day-to-day homecare service and make sure they are carried on in an appropriate, cost-effective way Improve operational management systems, processes and best practices. Manage budgets and forecasts Conduct initial consultations with clients and families to assess care needs. Prepare, review, and update client care plans. Conduct risk assessments in clients homes and mitigate any identified risks. Ensure care plans are aligned with client needs, regulatory standards, and local policies (e.g., HSE, HIQA). Carry out regular Quality Assurance (QA) visits in client homes, ensuring services delivered meet required standards. Ensure compliance with safeguarding & other relevant standards. Promote a culture of safety, openness, and incident reporting. Supervise, mentor, and support care staff and caregivers. Manage rostering, on-call schedules, supervisions, disciplinary processes, and appraisals. Act as primary point of contact for your team and stakeholders within your territory. Build and maintain strong relationships with clients, families, healthcare professionals, and Home Support Office (e.g., HSE). Communicate effectively with internal and external stakeholders on clinical and service matters. Represent the Company at recruitment events and conferences Required Qualifications & Experience QQI Level 6 in Healthcare or Social Care, or equivalent. At least 3 years experience in a Care Manager role within Homecare essential Excellent people skills and approachability are two essential elements for this role Ability to analyse financial data would be a distinct advantage Full, valid driving licence and willingness to travel across the assigned area. Experience with quality systems such as HIQA & HSE policy frameworks Working Conditions Full-time role with flexibility required (including occasional evening/weekend commitments). Office-based with some field/home visits. On-call telephone support within your territory will be required. Why Join Us This role offers the opportunity to join Irelands newest Homecare Provider and make a meaningful impact on peoples lives by ensuring high quality, compassionate care is delivered daily. Youll work with a collaborative team, access ongoing training, and contribute to the growth and improvement of homecare services. Interested candidates should submit an updated CV. Please click the link below to apply, call Emma on or alternatively send an up-to-date CV to Although it is not possible for us to respond to all applications, we at PE Global will do our upmost to give you feedback on your application. You have sent your Cv into us as a company and even though you have sent your CV to a particular position, we are making the reasonable assumption that you are active on the job market and as part of our normal recruitment service we will discuss other suitable positions with you. You are free to opt out of this so please specify in your application to us if you just want to be contacted in relation to a specific vacancy. Your Cv is sent to a central recruitment inbox which a number of people in the applicable PE Global division have access to and so this means that you might not be contacted by the named person in this advert. Skills: Healthcare budget management homecare