Your Experience • 3rd level IT qualification • 2 years' experience in similar role • Good knowledge of MS Windows 11 – installation, configuration, and troubleshooting • Experience supporting standard office applications (including Microsoft suite) • Microsoft Azure/Identity and M365 administration • Familiarity with Microsoft Server and Active Directory (end user /group management) • Knowledge of file sharing (server or One Drive) and printing over network.
• Understanding of Networking concepts – WAN, LAN, TCP/IP, DHCP, DNS.
• Use of Microsoft Intune/Autopilot desirable • Basic experience with PC hardware (replacing hard drives, memory upgrades) Your Role