Temple Bar Hotel Dublin is seeking a Reservations Assistanton a6-month fixed-term contractto join the team at our unique four-star hotel in the heart of the city.Reporting directly to the Director of Revenue / Reservations Manager, you will play a key role in managing individual and group bookings, ensuring accurate reservation records, and providing exceptional service to all guests.Your main focus is to assist the Reservations Department with the day-to-day operations, ensuring accuracy, timely communication, and maximized revenue opportunities.A Reservations Assistant Will Be Responsible ForHandling incoming reservations via phone, email, and online booking platformsManaging reservations from travel agents, corporate clients, and direct bookingsMaintaining accurate records of reservations, confirmations, and contractsProcessing cancellations, modifications, and advance depositsTracking room availability and assisting with revenue and occupancy forecastsPreparing daily expected arrival lists for front office useCommunicating relevant reservation updates to the front desk and other departmentsAssisting with online rate and availability management across booking channelsCollaborating with other departments to provide accurate guest information and promote hotel servicesSupporting reporting on reservations and occupancy as required by managementMaintaining a neat, organized, and professional reservations workspaceSkillsPrevious experience in reservations or hospitalityExcellent communication and organisational skillsAttention to detail and accuracyCustomer-focused and professionalProficiency in Microsoft Office and PMS systems (e.g., Opera)Ability to work independently and in a teamPositive attitude and proactive approachWorking With Us Offers The Following BenefitsStaff Food: Complimentary meals during shiftsEmployee Assistance Program: Access to confidential support services for personal and professional well-beingStaff Discount: Discounts on food, beverages, and stays across our global Ascott portfolioAbout UsTemple Bar Hotel is a brand of The Ascott Limited. The Ascott Limited Ireland Corporate Office is a management and support office for The Ascott Limited's portfolio in Europe.At The Ascott Limited, we embrace diversity, equity, and inclusion, welcoming applicants from all backgrounds to create a supportive and thriving workplace.A trusted hospitality company, Ascott has a presence across Asia Pacific, Central Asia, Europe, the Middle East, Africa, and the USA. Our diversified accommodation offerings span serviced residences, coliving properties, hotels, and independent senior living apartments. Ascott's award-winning brands include Ascott, Citadines, lyf, Oakwood, Somerset, and more. ThroughAscott Stal Rewards (ASR), members enjoy exclusive privileges and offers at participating properties.Trading as:Temple Bar Hotel Dublin managed by The Ascott Limited