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Join to apply for the E-commerce Sales Manager role at Ergo
IT Resourcing at Ergo are seeking an experienced E-commerce Sales Manager for a large client based in Dublin 24. The person will be responsible for leading online sales strategy and managing the end-to-end e-commerce customer journey, from initial engagement to final delivery.
What will you do?
* Create and execute online sales objectives, set goals and influence the best marketing channels for reaching customers.
* Oversee the day-to-day management of online orders for our eCommerce stores.
* Ensure efficient order fulfilment within the expected timeframes.
* Deliver excellent customer service to boost loyalty and retention
* Oversee ERP integration for accurate order and inventory data
* Lead the e-commerce team to ensure we maximise sales opportunities.
* Align with marketing efforts to support campaigns and promotions
* Manage website vendors to ensure platform effectiveness
* Monitor sales performance regularly, optimising key metrics, and identify areas where improvements can be made.
* Collaborate with Marketing and Customer Service to enhance the online experience
What do you need?
* Previous experience in online retail sales management.
* Excellent interpersonal and communication skills.
* Ability to analyse and interpret sales data.
* Sales strategy and planning experience.
* Ability to work in a dynamic target driven sales environment.
* Commercially driven to optimise margin and sales opportunities.
* Previous experience in web development is advantageous
Seniority level
* Seniority level
Entry level
Employment type
* Employment type
Full-time
Job function
* Industries
Technology, Information and Internet
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