Desktop Support Engineer
Co.
Tipperary (Fully On-Site)
Permanent or Temp-to-Perm
Reports to: Senior Director of Infrastructure
A global pharmaceutical company with a manufacturing site in Tipperary is looking for a
Desktop Support Engineer
to support ~100 users in a fast-paced production environment.
This is a hands-on, full-time role with significant growth potential — including a path to Site Lead or Manager.
Key Responsibilities
Provide Tier 1–3 desktop support (hardware, software, network).
Support Windows 11, Microsoft Teams, and Windows Server.
Work across infrastructure areas — networking, system admin, cloud (Azure, AWS).
Collaborate with global teams using a "follow-the-sun" support model.
Take ownership of issues and drive solutions independently.
Ideal Candidate
3–5+ years of IT desktop/infrastructure support experience.
MSP background or multi-tiered support experience is a plus.
Self-starter who thrives in fast-paced, hands-on environments.
Comfortable being the on-site point of contact for infrastructure needs.
Eager to grow into leadership roles.
Technical Snapshot
OS:
Windows 11, Windows Server
Tools:
Microsoft Teams, monitoring/troubleshooting tools
Cloud:
Azure, AWS (basic knowledge)
Networking:
Basic to intermediate support
What's On Offer
Career path to Site Lead/Manager
Global team collaboration and mentorship
Flexibility in employment model
Stable, growth-focused environment in a specialty manufacturing setting