IT Helpdesk Engineer County Limerick Up to €35,000 DOE Plus Benefits About Us Formula Networks provides cost-effective and high-quality IT solutions that encompass telecoms, networking, software, administration, training, hosting and security issues. Due to continued growth, we are now looking for an IT Helpdesk Engineer to be based in Limerick or Clare to provide technical support to customers via the telephone and onsite. What are the benefits? - Develop your career with an innovative company - Company vehicle (a new VW Golf van) with fuel card (depending on location and capabilities) - Mobile phone - 20 days holiday plus bank holidays - Join an agile, expanding company - Grow your career and future prospects - Additional benefits after six months' service, including life assurance This is a brilliant opportunity for a high-calibre IT professional with experience in a desktop support role to join our growing company. In return for the unique knowledge and skill set youll bring to the role, youll receive an unrivalled level of support that will push you to be the best you can be while developing your career in a collaborative and innovative environment. Whats more, this role offers flexibility, with both hybrid and field working arrangements, depending on your needs (and our projects). So, if you have the technical skills needed to thrive within this exciting and varied role, then apply today! As an IT Helpdesk Engineer, you will: - Provide an outstanding troubleshooting and technical resolution service - Join a growing team of Desktop Support Engineers - Engage with customers - Utilise remote access software to identify and resolve issues - Complete regular network installations - Occasionally travel to visit satellite sites Interested? To be considered for this role, you will need: - Experience in a similar desktop support role - Proficiency using Windows desktop and server platforms, including Active Directory, Mac OS, Windows Server 2012-2019, Office 365, MS Office and networking and routing technologies - Excellent English communication skills - A full, valid EU driving licence We would like to hear from you if youve worked as an IT Support Engineer, Network Support Engineer, Technical Support Analyst, Technical Support Engineer, Helpdesk Support Engineer, or IT Helpdesk Analyst. Webrecruit and Formula Networks are equal opportunities employers, value diversity and are strongly committed to providing equal employment opportunities for all employees and all applicants for employment. Equal opportunities are the only acceptable way to conduct business and we believe that the more inclusive our environments are, the better our work will be. To apply for the role of IT Helpdesk Engineer, please apply via the button shown. This vacancy is being advertised by Webrecruit. The services advertised by Webrecruit are those of an Employment Agency.