Retail Recruitment Consultant at Excel Recruitment
Are you a people-first retail leader who thrives in a fast-paced, customer-focused environment? Our client, a well-known retailer, is undergoing an exciting period of transformation and investment. They are looking for experienced Retail Managers to inspire colleagues, deliver an exceptional customer experience, and play a key role in driving performance on the shop floor.
This is your chance to join a business where innovation, agility, and excellence shape everything they do — and where you’ll have the autonomy to lead, coach, and develop a high-performing team.
What you’ll do:
* Mentor, coach, and celebrate success—while effectively managing performance.
* Act on customer feedback quickly to ensure service excellence.
* Create a great place to work by listening to and acting on colleague input.
* Ensure the store trades safely and legally at all times.
* Support and coach team leaders and sales advisors to deliver smooth operations.
* Drive flawless execution of launches, events, and campaigns.
* Ensure compliance with all processes, policies, and guidelines.
* Oversee the full colleague lifecycle: hiring, onboarding, scheduling, and development.
* Manage probation reviews, return-to-work processes, and absence meetings.
About you:
* Proven experience managing and developing teams in a retail or customer-facing environment.
* Leads by example, inspiring teams to perform at their best.
* Commercially aware with a strong focus on customer service.
* Can adapt quickly in a fast-paced, evolving environment.
Why apply?
* Competitive salary up to 50K depending on experience.
* 4-day working option (40 hours).
* Bonus.
* Pension and life assurance.
* Excellent training, career development, and long-term progression opportunities.
Seniority level
* Mid-Senior level
Employment type
* Full-time
Job function
* Customer Service, Management, and Sales
* Retail
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