Senior HR Director Role
About the Position:
We are currently seeking an experienced and dynamic Senior HR Director to lead a Human Resources function within a busy, multi-site hospitality and services group. This is an exciting permanent opportunity based in North East Leinster where the successful candidate will play a pivotal role in shaping and delivering our people strategy across our expanding business.
The HR Director will provide strategic and operational HR leadership with a strong focus on employee relations, employee engagement, staff retention, performance management, and the development and implementation of robust policies and procedures. The role also involves regular travel to other locations within the group to ensure consistency and support across the business.
Key Responsibilities:
* Act as a strategic HR partner to the leadership team, contributing to business objectives through people-focused solutions.
* Oversee any HR operations on client sites including recruitment, onboarding, training, and performance development, and support any escalations.
* Provide expert advice and hands-on support on a wide range of employee relations matters, ensuring timely and fair resolution.
* Drive initiatives that enhance employee engagement and improve retention across all departments and sites.
* Oversee and evolve the performance appraisal process, supporting managers to develop and retain top talent.
* Develop, maintain, and ensure compliance with HR policies and procedures in line with current legislation and industry standards.
* Coach and support managers and business leaders to build effective teams and address HR challenges confidently.
* Monitor and report on key HR metrics and trends to inform decision-making and strategy.
* Ensure a positive and compliant HR presence across all sites through regular visits and check-ins.
Requirements:
* 8+ years of HR experience, including a minimum of 3 years in a senior or managerial role within a high-volume, customer-facing environment.
* Proven track record managing employee relations and HR operational issues.
* Demonstrated success in implementing staff retention strategies and performance development initiatives.
* In-depth knowledge of Irish employment law and HR best practices.
* Strong interpersonal and communication skills, with the ability to influence and build relationships at all levels.
* Well-organised, proactive, and solutions-focused with strong decision-making skills.
* Flexibility to travel regularly to other locations as required.
* Relevant HR or Business qualification (Level 8 or equivalent).
* CIPD membership (or working towards) is desirable.