Zinkworks is a global leader in innovation, headquartered in Athlone, Ireland, with three office locations worldwide. We utilise the latest cutting-edge technologies to bring industry-leading expertise to our Telecommunication and Financial services clients. We are adept at developing custom innovations that streamline our clients' workflows and improve operational efficiency. With a commitment to quality and customer satisfaction, we have earned a reputation as a trusted partner for businesses seeking reliable software services.About The RoleWe're hiringSenior Platform Engineersto support the design, delivery, and scaling of cloud-based infrastructure that underpins our clients enterprise contact centre. This is an opportunity for experienced engineers to join a team that values automation, cloud-first thinking, and on-the-job learning inVoIP/SIPandcontact centre technologies.You'll help scale Kubernetes-based systems, improve observability, and integrate CI/CD pipelines — all while being mentored by voice platform experts to gain exposure to tools likeGenesys,Amazon Connect, and more.Key ResponsibilitiesBuild and maintain resilient Linux-based systems for customer contact servicesContribute to platform automation, monitoring, and deployment tooling (CI/CD, GitOps, etc.)Troubleshoot and support production systems in a 24/7 high-availability environmentCollaborate with senior engineers to upskill in SIP, VoIP, and telephony environmentsParticipate in agile sprint cycles, code reviews, and platform optimisation effortsWrite and maintain platform documentation and incident runbooksIdeal Experience5+ years in platform, cloud, DevOps, or infrastructure engineering rolesStrong skills in Linux, Docker/KubernetesExperience with AWS Cloud Services and monitoring frameworksContact centre tooling (Genesys, Amazon Connect, Avaya) in call routing is a plus.Experience supporting production systems in a regulated or enterprise environmentScripting experience (Python, Bash, etc.) and solid understanding of system-level debuggingCI/CD tools are nice to have (e.g. Jenkins, Ansible, Git)Why Work With Us?At Zinkworks, we champion innovation and creativity within our diverse and supportive work environment. We are committed to providing avenues for professional growth and development, ensuring you become a pivotal part of charting the future of technology solutions.Join us if you are passionate about leading-edge software development and are seeking a fulfilling career with diverse challenges and career advancement opportunities.