Overview
Luxury Hospitality Leader | Food & Beverage Expert | Driving Revenue Growth, Cost Control & Guest Experience Excellence | Transforming Teams & Culture
This is a superb opportunity to join the hotel team of Anantara The Marker Dublin Hotel Food & Beverage Department as
Food & Beverage Supervisor
.
Anantara The Marker Dublin Hotel is a Leading Hotel of the World and the candidate must have the ability to deliver a high level of service in a confident and professional manner.
Responsibilities
To ensure the hotel achieves the Leading Hotels of the World Quality Assurance targets and that the highest standards of luxury and quality are delivered consistently to our guests.
To deliver excellent care to our guests.
To carry out departmental audits to ensure LHQA is achieved by all team members.
To ensure that the Hotel's Vision & Mission statement is communicated to the team.
To ensure that areas of responsibility are clean and well maintained.
To ensure that the ambience in departments (lights, music and temperature) are controlled.
To report defective materials and equipment to the appropriate departments.
Ensure that all new initiatives are implemented in the agreed time frame.
To ensure that personal objectives are set and achieved on a yearly basis.
To attend meetings as required.
To ensure there is management presence in all departments at all times.
To ensure a consistently high level of security is well maintained throughout the Hotel.
To ensure guest feedback is acted upon in a timely manner and that all necessary action is taken to prevent reoccurrences.
To monitor all purchasing and costs in the department and to ensure that spend is in line with budgets and purchasing procedures.
To ensure departmental sales are achieved in line with the hotel budget.
To accept a flexible work schedule necessary for uninterrupted service to hotel guests and to maintain flexibility within teams.
To provide support where necessary in other areas of the hotel.
To comply with the hotel's cash handling procedures and ensure that all team members are trained accordingly.
Drives business results through revenue growth and cost savings efficiency.
People
To assist in the recruitment and selection of team members.
To appraise all team members in accordance with the agreed appraisal procedure.
To ensure that all team members comply with the employee handbook.
To manage the Timepoint System for relevant departments.
To ensure holidays, bank holidays and lieu time are managed for all team members.
To ensure departmental daily briefings are carried out at relevant times.
To chair monthly departmental meetings and ensure team members attend General Team Meetings and ECCM when required.
To ensure that all team members are rostered in accordance with the Organisation of Working Time Act.
To ensure that all team members adhere to the hotel's grooming procedures.
To identify, develop key team members and develop a succession plan in conjunction with Human Resources.
To train all team members to have full knowledge and understanding of the Leading Hotels of the World Quality Assurance targets and that the highest standards of quality are delivered consistently to our guests.
Fire, Health & Safety
To have a full understanding of Fire and Emergency procedures.
To have a full understanding of Health & Safety regulations and carry out risk assessments in own department.
To ensure that the hotel is compliant with all Food Safety regulations.
To ensure all accidents and incidents are investigated and reported in accordance with the hotel's accident/incident reporting procedure.
To support the hotel's Environmental policy by complying with waste management and monitoring energy efficiency.
Leadership Competencies
Self-motivated and sets a positive example for employees by their attitude and performance.
Demonstrates high levels of energy, enthusiasm and professionalism.
Encourages the team towards hotel and individual objectives and aims.
Shows concern for their team members and interacts with them in a positive manner.
Provides a great work environment and treats each other with dignity and respect, embracing diversity (TEAM).
Demonstrates strong leadership skills and regularly adjusts their approach to deal with different people and situations.
Communicates in a structured and effective manner with their team.
Builds and sustains effective relationships with employees and customers.
Motivates, inspires and empowers others to improve performance.
Fully knowledgeable and compliant with the Leading Hotels of the World LQA program.
What Do We Have To Offer You
Competitive Salary
Premium rates for Sunday work
Career Progression
Refer a Friend program - €500 bonus for a referral of your friend or acquaintance for a vacancy in Anantara The Marker Dublin or another hotel of Minor Hotels
Excellent Room Employee Rates in over 350 Minor Hotels properties worldwide
Access to the eLearning platform
Increased holiday entitlement for long service employees
Meals whilst on duty in our employee restaurant
Employee Recognition Awards
Employee Assistance Program - mental health and wellbeing support
Complimentary provision and laundry of uniforms
References
All employment offers are made subject to us receiving two satisfactory references, which could be:
A corporate email and/or phone number or
A letter in a headed paper signed by the manager / HR
We will not ask for reference details until you reach the interview stage.
Skills
Hospitality Hotel Food & Beverage Guest Relations
Benefits
Meal Allowance / Canteen | Uniforms/Dry Cleaning | eLearning | Career Progression | Employee Room Rate | Employee Rewards
Seniorities & Employment
Mid-Senior level
Full-time
Management and Manufacturing
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