Clarecare is a professional accredited social enterprise with charitable status, providing a range of person-centred services for over 57 years to individuals and families in Co. Clare. Current services include Family Support, Older Person Services, and Bushypark Residential Addiction Treatment Services. Clarecare's headquarters are based in Ennis, with local offices in Bushypark, Shannon, Kilrush, Killaloe, and Ennistymon. Further information is available on www.clarecare.ie and www.bushypark.ie.
Our Vision: To be the trusted quality care provider within our communities by supporting individuals and families to reach their full potential.
Our Mission: To provide person-centred services to individuals and families within our communities.
Our Core Values: Collaborate, Accountability, Respect, Empathy, Trust
Job Description
Scheduling Admin. Assistant - Home Support Service - Shannon area
Full-time Permanent Contract
Role: The Scheduling Administration Assistant will coordinate and manage the rostering process for frontline Home Support Workers in the community. The successful candidate will work as part of the Home Support Service team, liaising regularly with colleagues. Flexibility and willingness to travel are essential, and work outside normal hours may be required. Further training will be provided.
Objective: To ensure an efficient and smooth-running Home Support Service in Clarecare and Co. Clare.
Job Relations: The successful candidate will work within the Home Support Service team, reporting to the Home Support Area Manager, with dotted line reporting to the Home Support Service Manager.
Job Location: Based at Clarecare's offices at Shannon Business Centre, Shannon, Co. Clare. Travel to other Clarecare locations may be required.
Contract/Hours of Work: Full-time, 5 days per week (Monday to Friday), 9:30 a.m. to 5 p.m., with flexibility required.
On-Call Out of Hours Service: Mandatory participation in the on-call roster outside of normal hours, with associated payments.
Annual Leave: 26 days per year, excluding public holidays.
Responsibilities:
* Report to the Home Support Area Manager.
* Adhere to Clarecare policies and procedures.
* Maintain accurate records and files.
* Support the delivery and growth of the Home Support Service.
* Manage rostering and data entry using the One Touch system.
* Coordinate leave, sick leave, and other absences.
* Assist with payroll, invoicing, and supplies ordering.
* Generate reports and conduct audits.
* Provide backup support and cover when necessary.
Essential Requirements:
* Minimum 2 years administrative experience, preferably in a Home Support Service.
* Attention to detail and proficiency in Microsoft 365 and in-house systems.
* Understanding of IT rostering/data management systems (experience with One Touch is advantageous).
* Excellent organizational, communication, and interpersonal skills.
* Ability to work independently and as part of a team.
* Full clean driver's license and willingness to use a private vehicle for work.
Desirable:
* Qualification in administration.
* Knowledge of Clarecare's ethos.
* Experience with rostering/data systems, especially One Touch.
Salary and Benefits:
* Salary up to €33,045 gross per annum, depending on experience.
* 26 days annual leave plus 10 public holidays.
* Participation in pension scheme, sick pay, death benefits, EAP, and other benefits.
Note: The role may involve additional duties and flexible responses to operational needs and legislation changes.
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