Overview
Join to apply for the Head Waiter role at Carton House, A Fairmont Managed Hotel.
Carton House has re-opened as the first and only member of the Fairmont Hotel and Resorts brand in Ireland. We invite you to join us in writing the next chapter of the Carton House story, with a focus on service, innovation and going the extra mile for guests and colleagues. We are recruiting a Head Waiter to join our excellent 1 star Michelin Restaurant team at Carton House.
Key Responsibilities
* Ensure that all guests are greeted in a warm and courteous fashion and tended to in a professional manner.
* Lead the completion of tasks outlined in the shift task list to a high level.
* Represent Carton House's passion for customer service, proactively ensuring each guest has a memorable experience.
* Be familiar with product offerings (menu, specials and ingredients, beverages, wine list, etc.).
* Familiarize yourself with sales and promotional activity and upsell at every possible opportunity.
* Ensure that all Food and Beverage products are served efficiently and in accordance with the Company standard of presentation.
* Carry out cash handling procedures in accordance with Company policy.
The successful candidate will have
* Fine dining restaurant experience
* A real understanding of hotel food and beverage operation
* Ability to work on own initiative
* Excellent communication skills with excellent spoken and written English
* Minimum 2 years' experience in a similar role within a 4/5* property
* A structured and organized approach to work planning
Why work for Carton House, a Fairmont managed hotel?
* Strong team focus and team atmosphere
* Employee benefit card offering discounted rates in Accor Hotels worldwide
* Learning and development opportunities
* Meals and uniform are provided
* Free parking
* Team-building and social events throughout the year
* Training provided on-the-job and through organised seminars with internal and external trainers
* Short-term accommodation in the hotel based on applicant's requirements
* Recognised WSET training as part of the learning and development program for F&B members
Seniority level
* Not Applicable
Employment type
* Full-time
Job function
* Management
Industries
* Hospitality
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